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Hill Burn Ltd

Claim Handling

Our claim handlers are one of our major assets possessing extensive experience in the management of claims and in service to customers. They have an ideal combination of technical expertise and knowledge of customer requirements which provides the ideal combination of getting things right first time thus avoiding the need for re-visits and any additional costs associated with this.

Hill Burn's ethos on ‘customer care and retention' ensures it delivers a polite and professional service to the customer, maintaining regular contact with them throughout the claims management process. Hill Burn is proud to deliver prompt response times and honest and accurate reports/information to both Insurer and Insured; prices are highly competitive and Hill Burn believes it offers a high quality service to both the Principal and the Insured